Terms of Service

Last updated: April 6, 2025

1. Acceptance of Terms

By accessing or using the website at www.coastalfencingva.net or engaging with any services provided by Coastal Contractor Media ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Services

Coastal Contractor Media provides digital marketing services including but not limited to Facebook and Instagram advertising, lead generation campaigns, and marketing strategy consulting for contractors and home service businesses. Specific service terms, deliverables, and pricing are outlined in individual client agreements.

3. No Guarantee of Results

While we strive to deliver high-quality leads and measurable results, we do not guarantee specific outcomes such as a minimum number of leads, closed jobs, or revenue. Results vary based on factors including market conditions, ad spend, client responsiveness, and business operations outside our control.

4. Money-Back Guarantee

We offer a 30-day money-back guarantee on our management fees (not including ad spend paid to Meta/Facebook) if you are not satisfied with the service. To request a refund, contact us within 30 days of your first payment. Ad spend is non-refundable as it is paid directly to third-party advertising platforms.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate business information, access to ad accounts, and timely feedback
  • Following up with leads promptly (ideally within 5 minutes of receipt)
  • Maintaining sufficient ad budget as agreed upon
  • Complying with all applicable laws in their business operations

6. SMS Communications

By providing your phone number on any form associated with Coastal Contractor Media, you consent to receive SMS messages from us related to your inquiry, appointment scheduling, and service updates. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

7. Intellectual Property

All content on this website, including text, graphics, logos, and ad creatives produced by Coastal Contractor Media, is the property of Coastal Contractor Media unless otherwise noted. You may not reproduce or distribute our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Coastal Contractor Media shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount paid by you for services in the 30 days preceding the claim.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us:

Coastal Contractor Media

Virginia Beach, VA

Email: [email protected]

Website: www.coastalfencingva.net